WHITEPAPER

Mobile banking in Africa today

African banks should accelerate
next-gen mobile banking

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An assessment of the mobile banking market dynamics in Africa

Read how the market dynamics in Africa is fueling demand for digital banking services and how traditional banks are facing increasing competition, not just from other banks, but also from new market entrants.

The majority of banks today still offer basic, first-gen mobile apps but need to quickly move to second-gen banking services, which must be convenient, simple and reliable and include a comprehensive range of financial services beyond what is offered today.

Banks must select vendors who can align with market needs and deliver functionality that includes customer onboarding, targeted campaign management capabilities, advanced self-service features, integrated domestic and international payment and remittance services along with a seamless integration across other channels such as ATM and branch.

Wednesday 20th November, 2pm West African Time / 4pm Eastern African Time

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